Publications (61)

2022

  1. Does EFQM enhance learning and innovation?

    Total Quality Management and Business Excellence, Vol. 33, Núm. 7-8, pp. 727-751

2021

  1. The link between people and performance under the EFQM excellence model umbrella

    Total Quality Management and Business Excellence, Vol. 32, Núm. 3-4, pp. 410-430

  2. What determinants influence the diffusion of ISO 9001 by countries?

    TQM Journal, Vol. 33, Núm. 1, pp. 223-246

  3. ISO 9001: a vaccine for time of crisis

    Measuring Business Excellence, Vol. 25, Núm. 3, pp. 287-299

2020

  1. The influence of culture on quality management practices and their effects on perceived service quality by secondary school students

    Quality Assurance in Education, Vol. 28, Núm. 1, pp. 49-65

  2. E-procurement in small and medium sized enterprises; facilitators, obstacles and effect on performance

    Benchmarking, Vol. 27, Núm. 2, pp. 839-866

2019

  1. Do SHRM and HPWS shape employees’ affective commitment and empowerment?

    Evidence-based HRM, Vol. 7, Núm. 3, pp. 300-324

2018

  1. Gestión de la calidad

    Dirección de la producción y operaciones: decisiones estratégicas (Pirámide), pp. 341-370

  2. Exploring the mediating effects between transformational leadership and organizational performance

    Employee Relations, Vol. 40, Núm. 2, pp. 412-432

2017

  1. HPWS and the mediating effects between human capital and organizational performance

    Human Capital: Perspectives, Challenges and Future Directions (Nova Science Publishers, Inc.), pp. 219-255

  2. EFQM Excellence Model and TQM: an empirical comparison

    Total Quality Management and Business Excellence, Vol. 28, Núm. 1-2, pp. 88-103

2016

  1. Weighting the dimensions in models of excellence – a critical review from a business perspective

    Measuring Business Excellence, Vol. 20, Núm. 3, pp. 79-90

  2. Do total quality management and the European Foundation for Quality Management model encourage a quality-oriented human resource management system?

    International Journal of Productivity and Quality Management, Vol. 17, Núm. 3, pp. 308-327

  3. Building human capital in the european foundation for quality management model of excellence

    International Journal of Human Resources Development and Management, Vol. 16, Núm. 3-4, pp. 219-237

2015

  1. The Importance of Intellectual Capital in the EFQM Model of Excellence

    PROCEEDINGS OF THE 7TH EUROPEAN CONFERENCE ON INTELLECTUAL CAPITAL (ECIC 2015)

  2. Total quality management performance in multinational companies A learning perspective

    TQM Journal, Vol. 27, Núm. 3, pp. 328-340

  3. An in-depth review of the internal relationships of the EFQM model

    TQM Journal, Vol. 27, Núm. 5, pp. 486-502

2014

  1. Los modelos de excelencia como herramientas de gestión

    Revista de contabilidad y dirección, Núm. 19, pp. 29-49

  2. Influencia de la corrupción en la implantación de la ISO 9001

    Universia Business Review, Núm. 42, pp. 52-67

2013

  1. Development and validation of a measure of the quality management practices in education

    Total Quality Management and Business Excellence, Vol. 25, Núm. 1-2, pp. 57-79