Publications (61)


  1. Does EFQM enhance learning and innovation?

    Total Quality Management and Business Excellence, Vol. 33, Núm. 7-8, pp. 727-751


  1. The link between people and performance under the EFQM excellence model umbrella

    Total Quality Management and Business Excellence, Vol. 32, Núm. 3-4, pp. 410-430

  2. What determinants influence the diffusion of ISO 9001 by countries?

    TQM Journal, Vol. 33, Núm. 1, pp. 223-246

  3. ISO 9001: a vaccine for time of crisis

    Measuring Business Excellence, Vol. 25, Núm. 3, pp. 287-299


  1. Do SHRM and HPWS shape employees’ affective commitment and empowerment?

    Evidence-based HRM, Vol. 7, Núm. 3, pp. 300-324


  1. Gestión de la calidad

    Dirección de la producción y operaciones: decisiones estratégicas (Pirámide), pp. 341-370

  2. Exploring the mediating effects between transformational leadership and organizational performance

    Employee Relations, Vol. 40, Núm. 2, pp. 412-432


  1. HPWS and the mediating effects between human capital and organizational performance

    Human Capital: Perspectives, Challenges and Future Directions (Nova Science Publishers, Inc.), pp. 219-255

  2. EFQM Excellence Model and TQM: an empirical comparison

    Total Quality Management and Business Excellence, Vol. 28, Núm. 1-2, pp. 88-103


  1. Weighting the dimensions in models of excellence – a critical review from a business perspective

    Measuring Business Excellence, Vol. 20, Núm. 3, pp. 79-90

  2. Do total quality management and the European Foundation for Quality Management model encourage a quality-oriented human resource management system?

    International Journal of Productivity and Quality Management, Vol. 17, Núm. 3, pp. 308-327

  3. Building human capital in the european foundation for quality management model of excellence

    International Journal of Human Resources Development and Management, Vol. 16, Núm. 3-4, pp. 219-237


  1. The Importance of Intellectual Capital in the EFQM Model of Excellence


  2. Total quality management performance in multinational companies A learning perspective

    TQM Journal, Vol. 27, Núm. 3, pp. 328-340

  3. An in-depth review of the internal relationships of the EFQM model

    TQM Journal, Vol. 27, Núm. 5, pp. 486-502


  1. Los modelos de excelencia como herramientas de gestión

    Revista de contabilidad y dirección, Núm. 19, pp. 29-49

  2. Influencia de la corrupción en la implantación de la ISO 9001

    Universia Business Review, Núm. 42, pp. 52-67


  1. Development and validation of a measure of the quality management practices in education

    Total Quality Management and Business Excellence, Vol. 25, Núm. 1-2, pp. 57-79