Business process re-engineering to total quality management: An examination of the issues
- González-Benito, J.
- Martinez-Lorente, A.R.
- Dale, B.G.
ISSN: 1463-7154
Année de publication: 1999
Volumen: 5
Número: 4
Pages: 345-358
Type: Article
ISSN: 1463-7154
Année de publication: 1999
Volumen: 5
Número: 4
Pages: 345-358
Type: Article