ISO 9000 and TQM: Substitutes or complementaries?: An empirical study in industrial companies

  1. Martínez-Lorente, A.R.
  2. Martínez-Costa, M.
Journal:
International Journal of Quality & Reliability Management

ISSN: 0265-671X

Year of publication: 2004

Volume: 21

Issue: 3

Pages: 260-276

Type: Article

DOI: 10.1108/02656710410522711 GOOGLE SCHOLAR
Data source: Scopus