Una aproximación empírica al análisis de las percepciones del consumidor sobre el envase

  1. Paola Pignatelli 1
  2. Eva Tomaseti Solano 1
  1. 1 Universidad Politécnica de Cartagena, España
Journal:
Innovar: revista de ciencias administrativas y sociales

ISSN: 0121-5051

Year of publication: 2020

Volume: 30

Issue: 75

Pages: 19-30

Type: Article

DOI: 10.15446/INNOVAR.V30N75.83236 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Innovar: revista de ciencias administrativas y sociales

Abstract

The packaging of a product has a very important role, since it must attract attention, differentiate the brand and the product from competitors, transmit the values of the brand by reflecting the characteristics of the product and, above all, contain the product. In this sense, size and color are determining factors in consumer perceptions about volume. In order to make an approach to the importance of shape and color on volume perceptions by consumers, an online survey was applied in order to measure volume perceptions between pairs of containers, where the only difference was size, in some cases, and color, in others, as well as the willingness of consumers to pay for ecological packaging. The main results of the study show that volume reductions of 5% are not perceived, especially if the reduction is in height, and that dark colored containers, such as green or brown, contain more product. Finally, a high level of preference for the ecological container is observed, which increases if this, in addition, is cheaper than the traditional one.

Bibliographic References

  • Asociación Española de Fabricantes de Envases y Embalajes de Cartón Ondulado (AFCO) (2017). La mayoría de los españoles reconoce que el cartón es el envase más sostenible. Recuperado de http://www.afco.es/publicaciones/la-mayoria-de-los-espanoles-reconoce-que-el-carton-es-el-envase-mas-sostenible
  • Ambrose, G., & Harris, P. (2017). Packaging the Brand: the Relation-ship between Packaging Design and Brand Identity. London: AVA Publishing.
  • Badalucco, L. (2011). Il buon packaging. Imballaggi responsabili in carta, cartoncino e cartone. Milán: Dativo.
  • Centro de Estudios Económicos Oxera. (2017). Shrinkflation! A bite missing? Recuperado de https://www.oxera.com/agenda/shrinkflation-a-bite-missing/
  • Cervera, A. L., (2003). Envases y embalaje. La venta silenciosa. Madrid: Esic Editorial.
  • Czinkota M., & Kotabe, M. (2001). Administración de mercadotecnia. Ciudad de México: International Thomson Editores.
  • El Mundo. (2016). Botellas y envases biodegradables para leche y yogures, Recuperado de http://www.elmundo.es/economia/2016/07/18/578ca1d9468aebf3798b45ca.html
  • Folkes, V., & Matta, S. (2004). The Effect of Package Shape on Consumers’ Judgments of product Volume: Attention as a Mental Contaminant. Journal of Consumer Research, 31(2), 390-401. d oi:10 .10 8 6/422117.
  • Garber, L., Hyatt, E. M., & Boya, U. O. (2009). The Effect of Package Shape on Apparent Volume: An Exploratory Study with Implications for Package Design.Journal of Marketing Theory and Practice, 17(3), 215-234. doi:10.2753/MTP1069-6679170302.
  • Garzón, P. A. (2017). El marketing sensorial como estrategia que incide en las decisiones de compra del consumidor. Bogotá: Universidad Militar Nueva Granada.
  • Georgakoudis, E. D., Tipi, N. S., & Bamford, C. G. (2018), Packaging Redesign-Benefits for the Environment and the Community. International Journal of Sustainable Engineering, 11 (5), 1-18. doi:10.1080/19397038.2018.1445789.Labrecque, L. I., Patrick, V. M., & Milne, G. R. (2013). The Marketers’ Prismatic Palette: A Review of Color Research and Future Directions. Psychology & Marketing,30(2), 187-202. doi:10.10 02/mar.20597.
  • Labrecque, L. I., Patrick, V. M., & Milne, G. R. (2013). The Marketers’ Prismatic Palette: A Review of Color Research and Future Directions. Psychology & Marketing,30(2), 187-202. doi:10.10 02/mar.20597.
  • Lajos, J., & Chattopadhyay, A. (2010). Effects of Color on Consumers’ Perceptions of Package Volumes. Advances in Consumer Research, 37, 838-839
  • Lorenzo, M. (2002). Marketing ecológico y sistemas de gestión ambiental: conceptos y estrategias empresariales, España. Revista Galega de Economía,11 (2), 1-25. Recuperado de https://www.redalyc.org/a r t i c u l o . o a ? i d = 3 9111213
  • MarketingDirecto.com. (2014).Cada vez son más las marcas que apuestan por el ecodiseño. Recuperado de https://www.marketingdirecto.com/anunciantes-general/anunciantes/cada-vez-son-mas-las-marcas-que-apuestan-por-el-ecodiseno
  • Office of National Statistics. Recuperado de https://www.ons.gov.uk/economy/inflationandpriceindices/bulletins/consumerpriceinflation/ june 2017
  • Pardo-Díaz, A. (1994). La educación ambiental en la Comunidad Europea. Revista de Estudios Europeos, 6, 49-70.
  • Pearce, C. (1 de febrero de 2018). ¿Qué es un envase ecológico? Geniolandia. Recuperado de http://www.ehowenespanol.com/envase-ecologico-hechos_374806/
  • Pitt, L., Berthon, P., & Nel, D. (2015) Customers are Seldom Customers: Customer Designations as Labels and their Implications for Marketing Strategy. M. Dato-on (Eds.), The Sustainable Global Marketplace. Developments in Marketing Science: Proceedings of the Academy of Marketing Science(p. 344). Cham: Springer. doi:10.10 07/978 -3-319 -10873-5_ 200.
  • Raghubir, P., & Krishna, A. (1999). Vital Dimensions in Volume Perception: Can the Eye Fool the Stomach? Journal of Marketing Research, 36(3), 313-326. doi:10. 2307/3152079.
  • Salvador, R. (31 de julio del 2017). La industria alimentaria reduce los gramajes para evitar subir los precios. La Vanguardia . Recuperado de http://www.lavanguardia.com/economia/ 20170731/43240533670/industria-alimentaria-reduce-gramajes-evitar-subir-precios.html
  • Sandri, P. (13 de enero del 2012). Los colores nos condicionan al comprar. La Vanguardia. Recuperado de http://www.lavanguardia.com/estilos-de-vida/20120113/54244233858/los-colores-nos-condicionan-al-comprar.html
  • Schiffman, L. G., & Kanuk, L. L. (2001). Comportamiento del consumidor. Madrid: Prentice Hall.
  • Shreay, S., Chouinard, H., & McCluskey, J. J. (2015). Product Differentiation by Package Size. Agribusiness: An International Journal, 32(1). 3-15. doi:10.1002/agr.21425.
  • Subramanian, K. R. (2017). Impact of Packaging in Self Service Marketing. International Journal of Scientific Progress and Research, 93(1) , 60 - 66 .
  • Wansink, B. (1996). Can Package Size Accelerate Usage Volume? Journal of Marketing, 60(3), 1-14. doi:10.2307/1251838.
  • Wansink, B., & Ray, M. (2000). Estimating an Advertisement's Impact on One's Consumption of a Brand. Journal of Advertising Research, 40(6), 106 -113. doi:10.2501/JAR- 40 - 6 -136 -144
  • Yang, S., & Raghubir, P., (2005), Can Bottles Speak Volumes? The Effect of Package Shape on how Much to Buy. Journal of Retailing, 81(4), 2005, 269-281 . doi.org/10.1016/j.jretai.2004.11.003