A critical evaluation of the EFQM model
- Gómez Gómez, J.
- Martínez Costa, M.
- Martínez Lorente, Á.R.
ISSN: 0265-671X
Year of publication: 2011
Volume: 28
Issue: 5
Pages: 484-502
Type: Article
Journal:
International Journal of Quality & Reliability Management