Linking unlearning with quality of health services through knowledge corridors

  1. Jaime Ortega Gutiérrez 1
  2. Juan Gabriel Cegarra Navarro 2
  3. Cepeda Carrión, Gabriel 1
  4. Leal Rodríguez, Antonio Luis 3
  1. 1 Universidad de Sevilla
    info

    Universidad de Sevilla

    Sevilla, España

    ROR https://ror.org/03yxnpp24

  2. 2 Universidad Politécnica de Cartagena
    info

    Universidad Politécnica de Cartagena

    Cartagena, España

    ROR https://ror.org/02k5kx966

  3. 3 Universidad Loyola Andalucía
    info

    Universidad Loyola Andalucía

    Sevilla, España

    ROR https://ror.org/0075gfd51

Proceedings:
2014 Global Entrepreneurship And Innovation In Management (Geim)

Year of publication: 2014

Type: Conference paper

Abstract

Over time, knowledge, as other resources, can become obsolete. People within a healthcare system need to update their knowledge to keep pace with the ongoing changes in their operational environment. This research explores unlearning influence on two learning corridors (acquisition and assimilation). Under a dynamic focus on operative personnel (doctors, practitioners, and nurses), this study analyzes the influence of these two individual learning corridors, and how these learning corridors can help home care units (HHUs) align technology and physician–patient knowledge. This research leads to important conclusions about the role of unlearning in knowledge creation. The study considers learning processes and knowledge stocks (technology and physician–patient knowledge) deriving from the relationship between HHU practitioners (doctors and nurses) and patients. This study examines how an unlearning context can help HHUs embrace knowledge corridors through an empirical study of 117 HHU members in the Spanish home care sector .