Publications in collaboration with researchers from Universitat de Lleida (11)

2024

  1. Understanding Booking.com’s rating drop in the context of online hotel reviews

    Tourism and Hospitality Research

  2. Why some call the “worst” what most consider the “best”?: an analysis of tourist complaints at the wonders of the world

    Journal of Hospitality and Tourism Insights, Vol. 7, Núm. 4, pp. 2014-2032

2022

  1. Halo Effect

    Encyclopedia of Tourism Management and Marketing: Volume 1-4 (Edward Elgar Publishing Ltd.), pp. 496-499

2021

  1. Accessibility in inclusive tourism? Hotels distributed through online channels

    Societies, Vol. 11, Núm. 2

  2. Cuantificación de la situación de las experiencias turísticas en la economía colaborativa

    TuriTec: XIII Congreso Internacional Turismo y Tecnologías de la Información y las Comunicaciones

  3. Effects of Booking.com's new scoring system

    Tourism Management, Vol. 85

2020

  1. Online travel review rating scales and effects on hotel scoring and competitiveness

    Tourism Review, Vol. 76, Núm. 3, pp. 654-668

  2. Satisfaction measures with monetary and non-monetary components: Hotel's overall scores

    International Journal of Hospitality Management, Vol. 87

  3. The halo effect: A longitudinal approach

    Annals of Tourism Research, Vol. 83

2019

  1. Does hotel size matter to get more reviews per room?

    Information Technology and Tourism, Vol. 21, Núm. 2, pp. 165-180

2018

  1. Hotels that most rely on Booking.com – online travel agencies (OTAs) and hotel distribution channels

    Tourism Review, Vol. 73, Núm. 4, pp. 465-479