Publicaciones en colaboración con investigadores/as de University of Manchester (3)

1999

  1. TQM and business innovation

    European Journal of Innovation Management, Vol. 2, Núm. 1, pp. 12-19

  2. Total quality management and information technologies: An exploration of the issues

    International Journal of Quality and Reliability Management, Vol. 16, Núm. 4, pp. 392-406

1998

  1. Total quality management: Origins and evolution of the term

    TQM Magazine, Vol. 10, Núm. 5, pp. 378-386