Publications en collaboration avec des chercheurs de Universidad de Alcalá (2)

2013

  1. An Ontology-Based and Model-Driven Approach for Designing IT Service Management Systems

    Best Practices and New Perspectives in Service Science and Management (IGI Global), pp. 142-159

2010

  1. Defining the semantics of it service management models using OWL and SWRL

    KEOD 2010 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development