ISO 9000 and TQM: Substitutes or complementaries?: An empirical study in industrial companies
ISSN: 0265-671X
Year of publication: 2004
Volume: 21
Issue: 3
Pages: 260-276
Type: Article
ISSN: 0265-671X
Year of publication: 2004
Volume: 21
Issue: 3
Pages: 260-276
Type: Article