EFQM Excellence Model and TQM: an empirical comparison
- Gómez, J.G.
- Martínez Costa, M.
- Martínez Lorente, Á.R.
ISSN: 1478-3371, 1478-3363
Year of publication: 2017
Volume: 28
Issue: 1-2
Pages: 88-103
Type: Article
Journal:
Total Quality Management and Business Excellence