Ethics and Social Responsibility: Critical Success Factors in Digital Transformation Processes.
- Pedro Fernandes da Anunciação
- Antonio Juan Briones-Peñalver 1
- Juan Andrés Bernal-Conesa 1
- Francisco Madeira Esteves
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1
Universidad Politécnica de Cartagena
info
Editorial: IGI Global
ISBN: 9781799842019
Año de publicación: 2021
Páginas: 17-33
Tipo: Capítulo de Libro
Resumen
Ethics is an important social and technological issue. The powerful computer capabilities provide new frontiers of economic and social human activities. Information, about employees, consumers, and markets, becomes more relevant when it enables economic decisions and impacts on the organization's competitiveness. Recent examples such as fake news show a necessity of a comprehensive and multidimensional economic and social approach to frame the use of algorithms and technologies to guarantee suitable ethical patterns in the information society. It is important to analyze the sensibility of economic stakeholders to the ethical limits of information collection and treatment about consumers and technology users. The aim of the present study was to evaluate the proposed model for ethical analysis through a proof of concept applied to a Portuguese energy operator, framing the identification and mitigation of the ethical risks associated with the continuous digital transformation process.