Efectos de la agilidad organizativa sobre la eco-innovación bajo el enfoque de las capacidades dinámicas

  1. Rabal Conesa, José
Supervised by:
  1. Daniel Jiménez Jiménez Director
  2. Micaela Martínez Costa Director

Defence university: Universidad de Murcia

Fecha de defensa: 19 April 2024

Committee:
  1. Raquel Sanz Valle Chair
  2. Juan Gabriel Cegarra Navarro Secretary
  3. Gabriel A. Cepeda Carrión Committee member

Type: Thesis

Abstract

Objectives The main purpose of this thesis is to analyse how organisational agility can facilitate a rapid and effective response of the company, in an environment of global economic uncertainty, to the sudden changes that occur in markets and customers, innovating in more environmentally sustainable processes and products, promoting the generation of competitive advantages. Adopting the Dynamic Capabilities approach, the relevance of strengthening specific dynamic organisational capabilities such as agility, knowledge management and resilience to drive eco-innovations successfully is underlined. The results offer valuable lessons for business management, especially in changing environments, allowing advantages to be obtained in situations of uncertainty. Methodology The existing literature related to dynamic capabilities, organisational agility, eco-innovation, knowledge management, resilience, information capacity and customer involvement, their interrelationships and their impact on business results has been extensively and in-depth reviewed. This research uses a cross-sectional design and collects data from a sample of 260 Spanish industrial companies from a population of 2,318 extracted from the SABI database. The partial least squares method PLS-SEM applied the structural equation model, which facilitates the measurement of latent variables that are not directly observable but are inferred from our underlying hypotheses. Conclusions This doctoral thesis addresses the relationship between organisational agility and eco-innovation, a topic that has yet to be explored. The proposed empirical research is supported using the theoretical perspective of Dynamic Capabilities. The constant updating of resources and capabilities allows companies to adapt quickly to internal and external changes, generating competitive advantages in eco-innovation. This approach also fills a gap identified in the literature by introducing new theories that complement Porter's perspectives, the Resource-Based Perspective and the Institutional Perspective in the study of eco-innovation. Likewise, customer involvement has been introduced into our model as a moderating factor, and its effects on the relationship between organisational agility and eco-innovation in product and process, as well as between eco-innovation in the product and organisational performance, a need also detected in the literature. This thesis also explores the tensions arising from the dichotomy between internal and external knowledge to determine which source may be more effective when scarce resources are available. Although both types of knowledge appear to be equally relevant, external knowledge plays a more significant role in the case of eco-innovation. This research addresses the IKARG (Information, Knowledge, Agility, Resilience and Eco-innovation) strategies for the first time in a single study model. It is found that the joint implementation of these strategies improves business results and facilitates a more agile and sustainable response to environmental changes. On the other hand, based on the principles of agile methodologies, a new scale for evaluating organisational agility, focused on daily practice in companies, has been developed and tested. This new measure of agility makes it easier to analyse and implement improvement practices. Finally, the critical importance for companies to have a resilient and agile knowledge management system that responds to internal and external changes and demands to be eco-innovative has been confirmed. With the use of new technologies and the involvement of management and employees, this system provides companies with effective support in applying business strategies and decision-making, especially in unstable environments such as the current one.