Developing a multidimensional and hierarchical service quality model for the travel agency industry

  1. Martínez Caro, L.
  2. Martínez García, J.A.
Journal:
Tourism Management

ISSN: 0261-5177

Year of publication: 2008

Volume: 29

Issue: 4

Pages: 706-720

Type: Article

DOI: 10.1016/J.TOURMAN.2007.07.014 GOOGLE SCHOLAR
Data source: Scopus