Publications in collaboration with researchers from Universidad de Murcia (13)

2024

  1. Is tourist accommodation homogeneous? An analysis of the adults-only category through a three-step approach

    Consumer Behavior in Tourism and Hospitality, Vol. 19, Núm. 2, pp. 284-296

  2. Understanding Booking.com’s rating drop in the context of online hotel reviews

    Tourism and Hospitality Research

  3. Why some call the “worst” what most consider the “best”?: an analysis of tourist complaints at the wonders of the world

    Journal of Hospitality and Tourism Insights, Vol. 7, Núm. 4, pp. 2014-2032

2023

  1. Nightmares in “the happiest place on earth”: dissatisfaction in theme parks during the post-COVID era

    Leisure Studies, Vol. 42, Núm. 4, pp. 524-535

2022

  1. Analysing information about hotels on online review sites under special conditions

    International Case Studies in Tourism Marketing (Taylor and Francis), pp. 41-47

  2. USING ONLINE REVIEWS TO MEASURE CUSTOMER EXPERIENCE ASSESSMENT

    International Case Studies in Tourism Marketing (Taylor and Francis), pp. 31-40

2021

  1. Cuantificación de la situación de las experiencias turísticas en la economía colaborativa

    TuriTec: XIII Congreso Internacional Turismo y Tecnologías de la Información y las Comunicaciones

2014

  1. Household decisions on financial services: The role of the wife

    The Routledge Companion to Financial Services Marketing (Taylor and Francis), pp. 78-90

2011

  1. Telemática y marketing: El juego en el móvil como herramienta de investigación en mundos reales y virtuales. Ejemplo para una investigación sobre publicidad

    I Congreso Internacional de Innovación Docente. CIID: Cartagena 6, 7 y 8 de julio de 2011

2010

  1. Explaining differences in efficiency: An application to Spanish municipalities

    Applied Economics, Vol. 42, Núm. 4, pp. 515-528

2009

  1. Flow and attitude toward the website on the evaluation of products present by means of virtual reality: A conceptual model

    Advances in Consumer Research

  2. ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited

    Journal of Operations Management, Vol. 27, Núm. 6, pp. 495-511

  3. The evaluation of new utilitarian and symbolic products: The effect of attribute type and product knowledge

    Advances in Consumer Research