Publicaciones en las que colabora con F. Dewhurst (8)

2006

  1. IT use in supporting TQM initiatives: An empirical investigation

    International Journal of Operations and Production Management, Vol. 26, Núm. 5, pp. 486-504

2004

  1. The effect of information technologies on TQM: An initial analysis

    International Journal of Production Economics, Vol. 89, Núm. 1, pp. 77-93

2003

  1. An initial assessment of the influence of it on TQM: A multiple case study

    International Journal of Operations and Production Management, Vol. 23, Núm. 4, pp. 348-374

2000

  1. Relating TQM, marketing and business performance: An exploratory study

    International Journal of Production Research, Vol. 38, Núm. 14, pp. 3227-3246

1999

  1. TQM and business innovation

    European Journal of Innovation Management, Vol. 2, Núm. 1, pp. 12-19

  2. TQM in public organisations: An examination of the issues

    Managing Service Quality: An International Journal, Vol. 9, Núm. 4, pp. 265-274

  3. Total quality management and information technologies: An exploration of the issues

    International Journal of Quality and Reliability Management, Vol. 16, Núm. 4, pp. 392-406

1998

  1. Total quality management: Origins and evolution of the term

    TQM Magazine, Vol. 10, Núm. 5, pp. 378-386