Ángel Rafael
Martínez Lorente
Catedrático de Universidad
F.
Dewhurst
Publicaciones en las que colabora con F. Dewhurst (8)
2006
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IT use in supporting TQM initiatives: An empirical investigation
International Journal of Operations and Production Management, Vol. 26, Núm. 5, pp. 486-504
2004
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The effect of information technologies on TQM: An initial analysis
International Journal of Production Economics, Vol. 89, Núm. 1, pp. 77-93
2003
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An initial assessment of the influence of it on TQM: A multiple case study
International Journal of Operations and Production Management, Vol. 23, Núm. 4, pp. 348-374
2000
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Relating TQM, marketing and business performance: An exploratory study
International Journal of Production Research, Vol. 38, Núm. 14, pp. 3227-3246
1999
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TQM and business innovation
European Journal of Innovation Management, Vol. 2, Núm. 1, pp. 12-19
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TQM in public organisations: An examination of the issues
Managing Service Quality: An International Journal, Vol. 9, Núm. 4, pp. 265-274
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Total quality management and information technologies: An exploration of the issues
International Journal of Quality and Reliability Management, Vol. 16, Núm. 4, pp. 392-406
1998
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Total quality management: Origins and evolution of the term
TQM Magazine, Vol. 10, Núm. 5, pp. 378-386