Publications by the researcher in collaboration with F. Dewhurst (14)

2007

  1. Factors affecting the use of e-government in the telecommunications industry of spain

    Technovation, Vol. 27, Núm. 10, pp. 595-604

  2. Implementing knowledge management practices through chief knowledge officers

    Proceedings of the European Conference on Knowledge Management, ECKM, pp. 200-205

  3. Linking organizational learning and customer capital through an ambidexterity context: An empirical investigation in SMEs

    International Journal of Human Resource Management, Vol. 18, Núm. 10, pp. 1720-1735

2006

  1. IT use in supporting TQM initiatives: An empirical investigation

    International Journal of Operations and Production Management, Vol. 26, Núm. 5, pp. 486-504

  2. Linking shared organisational context and relational capital through unlearning: An initial empirical investigation in SMEs

    Learning Organization, Vol. 13, Núm. 1, pp. 49-62

2004

  1. External communities of practice and relational capital

    The Learning Organization, Vol. 11, pp. 322-331

  2. The effect of information technologies on TQM: An initial analysis

    International Journal of Production Economics, Vol. 89, Núm. 1, pp. 77-93

2003

  1. An initial assessment of the influence of it on TQM: A multiple case study

    International Journal of Operations and Production Management, Vol. 23, Núm. 4, pp. 348-374

2000

  1. Relating TQM, marketing and business performance: An exploratory study

    International Journal of Production Research, Vol. 38, Núm. 14, pp. 3227-3246

1999

  1. TQM and business innovation

    European Journal of Innovation Management, Vol. 2, Núm. 1, pp. 12-19

  2. TQM in public organisations: An examination of the issues

    Managing Service Quality: An International Journal, Vol. 9, Núm. 4, pp. 265-274

  3. Total quality management and information technologies: An exploration of the issues

    International Journal of Quality and Reliability Management, Vol. 16, Núm. 4, pp. 392-406

1998

  1. Total quality management: Origins and evolution of the term

    TQM Magazine, Vol. 10, Núm. 5, pp. 378-386