Publications by the researcher in collaboration with F. Dewhurst (14)

2010

  1. Linking chief knowledge officers with customer capital through knowledge management practices in the Spanish construction industry

    International Journal of Human Resource Management, Vol. 21, Núm. 3, pp. 389-404

2007

  1. Factors affecting the use of e-government in the telecommunications industry of spain

    Technovation, Vol. 27, Núm. 10, pp. 595-604

  2. Implementing knowledge management practices through chief knowledge officers

    Proceedings of the European Conference on Knowledge Management, ECKM, pp. 200-205

  3. Linking organizational learning and customer capital through an ambidexterity context: An empirical investigation in SMEs

    International Journal of Human Resource Management, Vol. 18, Núm. 10, pp. 1720-1735

2006

  1. IT use in supporting TQM initiatives: An empirical investigation

    International Journal of Operations and Production Management, Vol. 26, Núm. 5, pp. 486-504

  2. Linking shared organisational context and relational capital through unlearning: An initial empirical investigation in SMEs

    Learning Organization, Vol. 13, Núm. 1, pp. 49-62

2004

  1. External communities of practice and relational capital

    The Learning Organization, Vol. 11, pp. 322-331

  2. The effect of information technologies on TQM: An initial analysis

    International Journal of Production Economics, Vol. 89, Núm. 1, pp. 77-93

2003

  1. An initial assessment of the influence of it on TQM: A multiple case study

    International Journal of Operations and Production Management, Vol. 23, Núm. 4, pp. 348-374

2000

  1. Relating TQM, marketing and business performance: An exploratory study

    International Journal of Production Research, Vol. 38, Núm. 14, pp. 3227-3246

1999

  1. TQM and business innovation

    European Journal of Innovation Management, Vol. 2, Núm. 1, pp. 12-19

  2. TQM in public organisations: An examination of the issues

    Managing Service Quality: An International Journal, Vol. 9, Núm. 4, pp. 265-274

  3. Total quality management and information technologies: An exploration of the issues

    International Journal of Quality and Reliability Management, Vol. 16, Núm. 4, pp. 392-406

1998

  1. Total quality management: Origins and evolution of the term

    TQM Magazine, Vol. 10, Núm. 5, pp. 378-386