Publicacions en col·laboració amb investigadors/es de Universidad de Murcia (11)

2017

  1. EFQM Excellence Model and TQM: an empirical comparison

    Total Quality Management and Business Excellence, Vol. 28, Núm. 1-2, pp. 88-103

2016

  1. Weighting the dimensions in models of excellence – a critical review from a business perspective

    Measuring Business Excellence, Vol. 20, Núm. 3, pp. 79-90

2015

  1. An in-depth review of the internal relationships of the EFQM model

    TQM Journal, Vol. 27, Núm. 5, pp. 486-502

  2. Total quality management performance in multinational companies A learning perspective

    TQM Journal, Vol. 27, Núm. 3, pp. 328-340

2011

  1. A critical evaluation of the EFQM model

    International Journal of Quality & Reliability Management, Vol. 28, Núm. 5, pp. 484-502

2009

  1. ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited

    Journal of Operations Management, Vol. 27, Núm. 6, pp. 495-511

2008

  1. Does quality management foster or hinder innovation? An empirical study of Spanish companies

    Total Quality Management and Business Excellence, Vol. 19, Núm. 3, pp. 209-221

  2. Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies

    International Journal of Production Economics, Vol. 113, Núm. 1, pp. 23-39

2007

  1. A triple analysis of ISO 9000 effects on company performance

    International Journal of Productivity and Performance Management, Vol. 56, Núm. 5-6, pp. 484-499

2004

  1. ISO 9000 and TQM: Substitutes or complementaries?: An empirical study in industrial companies

    International Journal of Quality & Reliability Management, Vol. 21, Núm. 3, pp. 260-276

2003

  1. Effects of ISO 9000 certification on firms' performance: A vision from the market

    Total Quality Management and Business Excellence, Vol. 14, Núm. 10, pp. 1179-1191