Rethinking perceived service quality: An alternative to hierarchical and multidimensional models

  1. García, J.A.M.
  2. Caro, L.M.
Aldizkaria:
Total Quality Management and Business Excellence

ISSN: 1478-3363,  1478-3371

Argitalpen urtea: 2010

Alea: 21

Zenbakia: 1

Orrialdeak: 93-118

Mota: Artikulua

DOI: 10.1080/14783360903492694 GOOGLE SCHOLAR
Datuen iturria: Scopus