Rethinking perceived service qualityAn alternative to hierarchical and multidimensional models
ISSN: 0033-5207
Year of publication: 2010
Volume: 55
Issue: 3
Pages: 261-263
Type: Article
ISSN: 0033-5207
Year of publication: 2010
Volume: 55
Issue: 3
Pages: 261-263
Type: Article