Rethinking perceived service qualityAn alternative to hierarchical and multidimensional models

  1. Martínez, José Antonio
  2. Martínez Caro, Laura
Aldizkaria:
Quality control and applied statistics

ISSN: 0033-5207

Argitalpen urtea: 2010

Alea: 55

Zenbakia: 3

Orrialdeak: 261-263

Mota: Artikulua

Beste argitalpen batzuk: Quality control and applied statistics